mata365Legal Notice

Our mata365 platform operates only in jurisdictions where online gaming and wagering services are legally permitted under local law. We do not offer our services to users in regions where such activities are prohibited. This legal notice sets out the scope of our service availability, your responsibility to verify compliance with local regulations, and how to contact us with legal inquiries.

mata365 is an online gaming and sportsbook operator offering slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, MotoGP, badminton), and esports competitions (Mobile Legends, Free Fire, PUBG Mobile). We process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks (mobile banking, local payment, online payment, e-wallet).

By accessing or using mata365, you acknowledge that you are solely responsible for verifying that your access and play comply with the laws and regulations of your own jurisdiction. We make no representation that our services are legal in your location. If you are unsure whether our platform is available in your region, do not register. Our support team can clarify service availability, and our legal contact information appears below.

Service Availability and Jurisdiction Notice

We at mata365 do not operate in jurisdictions where online wagering or gaming is prohibited by local law. We actively monitor access patterns and will suspend or close accounts we reasonably believe originate from prohibited regions. If you access mata365 from a location where our services are not permitted by local law, you do so at your own risk and in violation of these terms.

mata365 does not hold licenses in every country or state. We do not claim to be "licensed in Indonesia" or any other specific jurisdiction. Our platform operates where the operator has determined that service provision is legally permissible. This determination may change if local regulations change. If your local law changes and prohibits access to mata365, we will cease service to that jurisdiction and notify affected users.

Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other Indonesian cities must verify independently that access to mata365 complies with their local regulations. We provide no warranty or assurance of legal status in any particular city or province. You bear full responsibility for this verification.

Account Eligibility and User Responsibility

To open an account on mata365, you must be of legal age in your jurisdiction. We do not set a universal age threshold; you are responsible for confirming you meet your local age requirement for gaming. We conduct identity verification before your first withdrawal. If we discover your account was opened in violation of local law or our eligibility requirements, we will suspend or close the account without notice.

You acknowledge that registration and continued use of mata365 constitutes your representation that:

• You are of legal age in your jurisdiction.
• Access and use of mata365 is permitted by local law where you reside.
• You are not accessing mata365 from a prohibited jurisdiction.
• You understand that online gaming and wagering carry risk and you accept full personal responsibility for your choices.

We at mata365 provide a platform for gaming and wagering where local law permits. Users alone are responsible for verifying legality and compliance in their own jurisdiction.

Compliance, Data Protection, and Contact Information

mata365 complies with applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations in the jurisdictions where we operate. We may request identity documents, proof of address, and verification of payment sources before processing withdrawals. These requests arise from legal obligation, not from arbitrary policy. Failure to provide requested documentation may result in account suspension or account closure.

Your personal data on mata365 is protected according to our Privacy Policy. We do not share your information with third parties except as required by law or to process payments through our financial partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). If you have privacy concerns, review our full Privacy Policy or contact our support team during business hours (09:00–18:00 local time, Monday–Friday).

We do not offer our services during certain regional holidays. During Idul Fitri, Idul Adha, Imlek, and Nyepi, our support team may be unavailable, and account processing times may extend. Tournament schedules and leaderboard updates typically continue, but account-related requests may be delayed.

Legal Inquiries and Contact

If you have legal questions about mata365, our service availability in your jurisdiction, or our compliance practices, contact our legal team through the channels below. Do not assume our platform is available in your location without confirmation. If you believe mata365 is operating illegally in your jurisdiction, you may report this to your local gaming regulator or authority.

Our English-language support team can provide general information about service availability and our terms. For formal legal matters, formal requests for information, or regulatory inquiries, request escalation to our compliance officer.

Related policies and documents

mata365 reserves the right to refuse service to any user at any time without explanation. We may suspend or close accounts, restrict withdrawals, or block deposits if we believe a user has violated these terms, local law, or our compliance policies. All such actions are final and binding. We do not offer refunds for suspended or closed accounts except where local law requires it.

This legal notice is subject to change. We will notify users of material changes via email or on-platform notification. Continued use of mata365 after changes take effect constitutes acceptance. If you do not agree with any provision of this notice, discontinue use of our platform immediately.